8Privacy policy
This policy (together with our Terms of Service) sets out the basis on which any personally identifiable information and data (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. This policy applies to our websites, applications, tools, promotions, email communications, log-in accounts and any other services operated by us (the “Ciao Venice Walking Tours services”).
Ciao Venice Walking tours is committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal details you provide to us. As a visitor or user of the Ciao Venice Walking Tours website you have the right to know and understand our information privacy practices before providing us with any of your personal details.
By using the Ciao Venice Walking Tours website you are deemed to consent to our use of your Personal Data in accordance with this policy.
The Ciao Venice Walking Tours Services are not intended for children under 18 years of age, and no one under the age of 18 may provide any information to, on or via the Ciao Venice Walking Tours website. We do not knowingly collect Personal Data from children under 18, and if we learn that we have collected or received Personal Data from a child under 18, we will delete that information.
It is our policy to post any changes we make to our privacy policy on this page, which we recommend that you visit on a regular basis to check for any changes.
What type of information do we collect?
We collect information provided by you, such as name, email address or password details, where you sign-up to receive or make use of any of our services; for example where you create a registered account with us, enter a House In Paradise promotion or sign-up to receive other communications.
We automatically collect certain information passively as a result of your use of the House In Paradise Services. This information is linked to the device you use to access the House In Paradise website and includes your IP address, operating system, browser type, referring URLs, page views, access times and your geographical location.
We also collect information provided to us when you connect to the House In Paradise Services from a third party application, social networking site (such as Facebook or Twitter).
Use of information
We will use the information we hold about you in the following ways:
· to verify your authorization to access certain features;
· to enable you to access and use the services you select to receive;
· to optimise the House In Paradise Services and personalise your visits by remembering location, language and currency configurations as well as previous searches;
· for system administration purposes;
· to analyse user behaviour and trends in order to improve and understand how people use our services;
· to generate aggregated sets of non-personally identifiable information in order to inform business decisions and to power elements of some of the House In Paradise Services;
· to contact you:
- where you have requested that we do so or to respond to communications you have sent us;
- where it is necessary to notify you about changes or updates to our services;
- to send your itinerary, notifications or newsletters you have subscribed to, including to your mobile device;
Disclosure of your information
We will never sell your Personal Data to third parties, though we may on occasion share or provide your Personal Data to third parties in accordance with this policy or where we are required to do so by law. We may also disclose your Personal Data if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action or to enforce our rights and claims.
Where we run a promotion in conjunction with a third party we may occasionally agree to share the email addresses of participants with the partner running the competition. Where this is the case, it will be clearly stated in the terms of the promotion and you will be asked whether you consent to the use of your data in that way at the point of entry. We have no responsibility for subsequent use or distribution of email addresses by our partners.
In addition, we may also disclose your Personal Data where necessary in order to enforce our Terms of Service or other agreements, or to a prospective buyer and the ultimate buyer in the event that House In Paradise itself (or part of our business) is sold.
Data Storage
All Personal Data you provide to us is stored on secure servers. At present we have servers located in Australia; we ensure that adequate technical and organisational measures are in place to protect the security of your Personal Data. We limit access to your Personal Data to employees who we believe have a legitimate need to come into contact with that information in order to fulfill their role and provide products or services to you.
Unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our websites or email; any transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to try to prevent unauthorised access.
Third party websites
The House In Paradise website contain links to third party websites. Please be aware that we are not responsible for the privacy practices of such third party websites. When you leave or otherwise cease using the House In Paradise Services, we encourage you to read the privacy statements/policies of each and every third party website that collects personal data from you.
We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.
Accessing your Personal Data
In accordance with applicable law, you have the right to find out what Personal Data we hold about you at any time. Where you wish to make such a request, please submit it in writing to our correspondence address found on our website.
You have the right to ask us not to process your Personal Data for marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us at any time via email on [email protected]. You can also opt-out of receiving any marketing emails by clicking the unsubscribe link contained at the bottom of such emails.
Where you are a user of our sign-in service, you can manage some of your information and personal preferences by from the ‘Account’ area of our website.
Contacting Us
If you have any questions about this policy, please contact us by email on [email protected].
This policy (together with our Terms of Service) sets out the basis on which any personally identifiable information and data (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. This policy applies to our websites, applications, tools, promotions, email communications, log-in accounts and any other services operated by us (the “Ciao Venice Walking Tours services”).
Ciao Venice Walking tours is committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal details you provide to us. As a visitor or user of the Ciao Venice Walking Tours website you have the right to know and understand our information privacy practices before providing us with any of your personal details.
By using the Ciao Venice Walking Tours website you are deemed to consent to our use of your Personal Data in accordance with this policy.
The Ciao Venice Walking Tours Services are not intended for children under 18 years of age, and no one under the age of 18 may provide any information to, on or via the Ciao Venice Walking Tours website. We do not knowingly collect Personal Data from children under 18, and if we learn that we have collected or received Personal Data from a child under 18, we will delete that information.
It is our policy to post any changes we make to our privacy policy on this page, which we recommend that you visit on a regular basis to check for any changes.
What type of information do we collect?
We collect information provided by you, such as name, email address or password details, where you sign-up to receive or make use of any of our services; for example where you create a registered account with us, enter a House In Paradise promotion or sign-up to receive other communications.
We automatically collect certain information passively as a result of your use of the House In Paradise Services. This information is linked to the device you use to access the House In Paradise website and includes your IP address, operating system, browser type, referring URLs, page views, access times and your geographical location.
We also collect information provided to us when you connect to the House In Paradise Services from a third party application, social networking site (such as Facebook or Twitter).
Use of information
We will use the information we hold about you in the following ways:
· to verify your authorization to access certain features;
· to enable you to access and use the services you select to receive;
· to optimise the House In Paradise Services and personalise your visits by remembering location, language and currency configurations as well as previous searches;
· for system administration purposes;
· to analyse user behaviour and trends in order to improve and understand how people use our services;
· to generate aggregated sets of non-personally identifiable information in order to inform business decisions and to power elements of some of the House In Paradise Services;
· to contact you:
- where you have requested that we do so or to respond to communications you have sent us;
- where it is necessary to notify you about changes or updates to our services;
- to send your itinerary, notifications or newsletters you have subscribed to, including to your mobile device;
Disclosure of your information
We will never sell your Personal Data to third parties, though we may on occasion share or provide your Personal Data to third parties in accordance with this policy or where we are required to do so by law. We may also disclose your Personal Data if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action or to enforce our rights and claims.
Where we run a promotion in conjunction with a third party we may occasionally agree to share the email addresses of participants with the partner running the competition. Where this is the case, it will be clearly stated in the terms of the promotion and you will be asked whether you consent to the use of your data in that way at the point of entry. We have no responsibility for subsequent use or distribution of email addresses by our partners.
In addition, we may also disclose your Personal Data where necessary in order to enforce our Terms of Service or other agreements, or to a prospective buyer and the ultimate buyer in the event that House In Paradise itself (or part of our business) is sold.
Data Storage
All Personal Data you provide to us is stored on secure servers. At present we have servers located in Australia; we ensure that adequate technical and organisational measures are in place to protect the security of your Personal Data. We limit access to your Personal Data to employees who we believe have a legitimate need to come into contact with that information in order to fulfill their role and provide products or services to you.
Unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our websites or email; any transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to try to prevent unauthorised access.
Third party websites
The House In Paradise website contain links to third party websites. Please be aware that we are not responsible for the privacy practices of such third party websites. When you leave or otherwise cease using the House In Paradise Services, we encourage you to read the privacy statements/policies of each and every third party website that collects personal data from you.
We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.
Accessing your Personal Data
In accordance with applicable law, you have the right to find out what Personal Data we hold about you at any time. Where you wish to make such a request, please submit it in writing to our correspondence address found on our website.
You have the right to ask us not to process your Personal Data for marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us at any time via email on [email protected]. You can also opt-out of receiving any marketing emails by clicking the unsubscribe link contained at the bottom of such emails.
Where you are a user of our sign-in service, you can manage some of your information and personal preferences by from the ‘Account’ area of our website.
Contacting Us
If you have any questions about this policy, please contact us by email on [email protected].